Are there any innovations to support the mental health, connections, and social supports of isolated patients? 

Posted on April 14, 2020 by Kelly Dong


There are a number of useful online forums, therapists, and peer groups that can be accessed online. This may be in the format of phone calls, video calls, and text services. While a number of services can be found below, many local clinics and organizations are offering alternative methods of accessing mental health support during this time. If you are aware of local mental health services and social supports , be sure to check out if there are accomodations in place. In addition, if there is a crisis, please contact a crisis line immediately or 911 if you are experiencing a medical emergency. 

I.   Online Social Support

II.   Mental Health Counselling

  • Text4Hope: a free service providing three months of daily Cognitive Behavioural Therapy (CBT)–based text messages written by mental health therapists – Text COVID19HOPE to 393939 (Canada only)
  • BounceBack: Mental Health phone line support with a coach and online videos
  • Good2Talk: Good2Talk provides confidential support services for post-secondary students in Ontario and Nova Scotia. This hotline is also free.
  • COVID19 Therapists: Facilitating free mental health services for Ontario COVID-19 healthcare providers
  • Walk-in Counselling Clinics: some are offering phone and video counselling services (check the nearest one to you)

III.   Crisis Lines

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(As linked above)


The above is intended to serve as a rapidly-created, accessible source of information curated by medical students and healthcare professionals. It is for educational purposes only and is not a complete reference resource. It is not professional medical advice, and is not a substitute for the discretion, judgment, and duties of healthcare professionals. You are solely responsible for evaluating the information above.